Frequently Asked Questions & Answers:
Q: Is there a warranty for my machine?
A: The machine has a 6-month warranty against manufacturer defects. Please keep your original receipt and proof of purchase in order to receive a manufacturer replacement.
Q: Why won’t my machine warm up?
A: Make sure your machine is plugged in and that you have flipped the power switch to the “on position” on the back. Once it is turned on you will also need to push the gold button on the top of the machine until you reach your desired heat setting. The machine will not start heating up until you have selected a setting between 1-5.
Q: What do the numbers on the top of the machine mean?
A: Please check the user manual for a more detailed description; but if you want to get started right away you just need to know that the internal temperature settings will get hotter as you select higher numbers.
Q: Why won’t my machine feed my project from the front? It only works when I insert it into the back?
A: Make sure the forward and reverse button on the backside of the machine is switched to F for forward and not R for reverse
Q: Which heat setting should I use?
A: Most items work perfectly on a the 3 heat setting; however we have included a heat setting numbering guide on every package to help you achieve a successful transfer! Follow those recommendations or check the user manual for a more detailed list of heat setting options.
Q: What is the 0 setting used for?
A: The 0 setting is a non-heat setting but it will still apply pressure through the machine using the automatic feed. This works great for double sided stickers or double sided rub-ons.
Q: Can I run my project through the machine more than once?
A: Once the toner is heated on the first pass through the machine it has been “melted or fused” and will not transfer on the second pass. Make sure you completely foil the areas you would like to transfer during the first pass.
Q: Is the Minc. a laminator?
A: Yes! However, not all laminators are created equal! We took the basic concept of a laminator and re-engineered it so that our customers would achieve superior results every time. In order to achieve the best quality project (foil that is smoothly applied in the finest of detail) we had to build a machine that produced results beyond a standard laminator. During our development stage we manufactured and tested several prototypes in order to get it “just right.”
Some of the things that make the Heidi Swapp Minc Foil Applicator Machine different include:
Heidi Swapp Minc Carrier Sheets:
Q: What is the carrier sheet and do I really need it?
A: We always recommend using the carrier sheet for the best possible foil transfer. The carrier sheet keeps the foil in place as it runs through the machine and it also helps eliminate jamming or crumpling through the rollers. Tip: close your carrier sheet and smooth out any bubbles or wrinkles with your hands before running your project through the Minc.
Q: Why is my carrier sheet “rippling?”
A: This is actually a normal side effect of the heat and it should not affect the transfer of foil on future projects.
Q: Can I cut my carrier sheet?
A: Yes! Feel free to cut it down to a size that works for you! In fact, if you cut your carrier sheet down to a smaller size it will reduce the time it takes your project to run through the machine.
Q: I accidentally got toner ink on my carrier sheet. How can I clean it?
A: If this happens you can try to remove the toner by running the carrier sheet back through the machine several times using a sheet of plain white copy paper. Continue running new sheets of copy paper through the machine until it has all been removed. If this doesn’t work you might need to replace your carrier sheet so that toner does not transfer to your next project. Tip: Make sure all the toner areas are either covered with foil or parchment paper before sending your project through the Minc. This will eliminate any toner transferring to your carrier sheet.
Heidi Swapp Minc Foil
Q: Do I have to use Minc. Foil?
A: Not all foils are created equal! Our Minc. Foil is designed with a reactive backer so that it will transfer to your toner project. We always recommend using our reactive foils for best results.
Q: What is the best way to store my foil?
A: Keep your foil stored on the roll inside the plastic box packaging if possible. The foil sheets should be kept dust free and should be protected inside a closed container. If the foil is scratched or dented it can transfer crease marks to your next project.
Q: Which way does the foil go inside the carrier sheet?
A: Place the foil (color side up) over your project so that you are seeing the colorful side of the foil when you insert it into the machine.
Q: What is the maximum size project I can foil?
A: We designed the Minc. with paper crafters in mind. The machine will foil to a full 12”x12” sheet of paper. Our largest carrier sheet is 12¼”x14” so you can apply foil to any project that is 12”x13¾”. The machine opening is limited to a width of 12½” left to right.
Q: Can I reuse any leftover foil?
A: Yes! Any portion of unused foil that has not been transferred to a project can be sent through the machine again. Sometimes the reverse image of the foil is so pretty you will want to use it again on a full sheet of toner and that is ok! Tip: Always pre-cut your foil so that it covers just the portion you need if you are trying to eliminate waste.
Q: Will the Minc. foil work with textured cardstock?
A: The technical answer is NO. However…if you like a distressed and uneven look feel free to try it! We suggest using ultra smooth paper or cardstock for best results.
Q: Can I add foil to any type of paper, fabric, or vinyl?
A: We recommend using a good quality smooth cardstock for best results on paper. You can use our Minc. foils to apply designs on fabric using adhesive and an alternate heat source like an iron. However, we strongly recommend testing any technique before starting a large project.
Q: Can I use different colors of foil on one project?
A: Yes! You can pre-cut and cover specific areas of your project with different colors at one time. Just make sure that all toner areas are covered so that you don’t transfer toner ink to your carrier sheet. If you don’t want to foil all of the design cover any exposed areas with parchment paper.
Q: Why am I seeing black spots on my project?
A: It is common for small pin dot marks to appear after foil has been applied. This is a characteristic of the foil and the transfer process. To reduce the number of pin dots, make sure that your foil, your project, and your carrier sheet are free of any lint, dust, or debris. Try to wipe away any small particles on each item before running it through the machine. Some users like to use “canned air” to blow off any small dust particles.
Q: Can I create my own designs?
A: Yes! The most exciting feature of this machine is that you can add foil to your own prints and patterns! Just make sure you print your designs on smooth cardstock using a laser printer or some type of toner ink.
Q: I don’t have a laser printer at home what should I do?
A: Minor detail! Print your design and run it through a copy machine at the darkest setting or save your design onto a thumb drive and take it to your local copy center - (Staples or Office Depot for example) and have it printed on smooth cardstock using black toner ink.
Q: I would love to purchase a laser printer to go with my Minc. do you have any recommendations?
A: You will want a laser printer that puts out an even amount of black toner coverage. The printed design needs to be solid black; the darker the better! We like the HP LaserJet Pro P1120 W Wireless Monochrome Printer.
Tips & Tricks:
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