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SHIPPING
Most items typically ship within 1-3 business days, you'll receive an email with tracking information as soon as that happens! You can usually expect delivery within 6-10 business days, after you place your order, depending on destination. LEARN MORE
RETURNS
We want you to be completely satisfied, so we are happy to accept returns for most online purchases in-stores for free or by mail, minus a $7.95 shipping and handling fee. Sewing Machines (all brands) & Craft Tech Machines (all brands) require a $25 restocking fee if returned by the customer. For policy exclusions, including electronics, please review our RETURN POLICY.
Rated 1 out of
5 by
Barb R. from
Trigger on decoratorHave you by any chance improved this? I would be interested in purchasing a new one but only if the problem with the trigger has been improved. Thank you.
Date published: 2021-10-14
Rated 1 out of
5 by
Christina from
Trigger Breaks OffI have bought this product twice, about a year apart. Both times the trigger broke and the icing wasn't that thick. Needs to be redesigned!
Date published: 2021-01-22
Rated 2 out of
5 by
Cassandra G. from
Broken black CouplerI loved this item untill my coupler broke. I purchased another Wilton Stailess steel pro dessert decorator pro and now have the same issue. I would love just the coupler to fit this instead of purchasing another set for the 3rd time.
Date published: 2021-01-02
Rated 1 out of
5 by
Maebin from
Poor qualityBought this long enough ago that sadly I can't return it. The first time I used it, the metal around the tip discolored/flaked off. Then I hand washed using Dawn and the metal on the main tube discolored in the pattern of the soap bubbles. Can't believe the incredibly low quality/exceedingly cheap material used. Also it doesn't really hold enough to do any amount of piping- you'll always be refilling the dang thing. Just use piping bags - it was much easier, I got better results, and I am a beginner!
Date published: 2020-12-10
Rated 1 out of
5 by
Julie G. from
Stainless steel decoratorPurchased this because it was a Wilton product, big mistake! I should have read the reviews prior to purchasing. I have always found Wilton to have very high quality tools, but not in this case. The plastic plunger doesn't fit very well inside the metal casing and try doing it while you have sticky fingers, while trying to get it in, I cut my finger on the metal casing which is surprisingly sharp! I ended up hand icing my case and just using whipped cream on the edges since I couldn't get it assembled properly! Wilton should take it off the market & redesign it, this is the worst decorator I have ever used!
Date published: 2020-11-18
Rated 3 out of
5 by
Karen from
KLI love this tool. Unfortunately the coupler broke within a month. I need to order a new one... or two! Help!
Date published: 2020-09-28
Rated 2 out of
5 by
KD from
Thumb Trigger broke for 2/3 of the reviewers.Loved this thing, now I'm looking for replacement parts.
Use *very light frosting* and talk nice to the trigger...
Not very "pro" :(
Date published: 2020-09-05
Rated 1 out of
5 by
Angel from
DisappointedI bought this product thinking the metal will be better but it's not, the coupler cracked as soon as I put it one. I bought this thinking I was going to help me and my staff hands a little. NOPE! Waste of money and there's no replacement online nor in the store. Wilton needs to be ashamed of themselves for this overly price item. I'll stick to my original plastic piping bags.