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SHIPPING
Most items typically ship within 1-3 business days, you'll receive an email with tracking information as soon as that happens! You can usually expect delivery within 6-10 business days, after you place your order, depending on destination. LEARN MORE
RETURNS
We want you to be completely satisfied, so we are happy to accept returns for most online purchases in-stores for free or by mail, minus a $7.95 shipping and handling fee. Sewing Machines (all brands) & Craft Tech Machines (all brands) require a $25 restocking fee if returned by the customer. For policy exclusions, including electronics, please review our RETURN POLICY.
Rated 1 out of
5 by
Anonymous from
I'm doneI'm done with Joanne's ordering online I am so freaking done
Date published: 2020-09-12
Rated 3 out of
5 by
Janice from
Butterfly patchesI did find them easy to iron on and cute. However, when I picked it up curbside, I did not realize one of the packs was missing and only received six patches.
Date published: 2020-05-04
Rated 1 out of
5 by
Linda from
Adhesive doesn't holdAdheseive totally failed to hold. Had to use super glue.
Date published: 2018-12-18
Rated 3 out of
5 by
Shawn from
Poor AdhesivesI absolutely love butterflies. Unfortunately the adhesive on these appliques were/are not very good. After ironing them on, and wearing the item, several of them have come off (and I would say that it was the fabric but I have other appliques from a separate store that ironed on just fine and they have remained in place, so it is not the fabric, it has to be this particular applique...in fact I experienced the same issue with other appliques purchased here JoAnns).