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SHIPPING
Most items typically ship within 1-3 business days, you'll receive an email with tracking information as soon as that happens! You can usually expect delivery within 6-10 business days, after you place your order, depending on destination. LEARN MORE
RETURNS
We want you to be completely satisfied, so we are happy to accept returns for most online purchases in-stores for free or by mail, minus a $7.95 shipping and handling fee. Sewing Machines (all brands) & Craft Tech Machines (all brands) require a $25 restocking fee if returned by the customer. For policy exclusions, including electronics, please review our RETURN POLICY.
Rated 5 out of
5 by
Coloradoan from
Great solution!Lost zipper pull on leather jacket. Easy to replsce
Date published: 2023-12-30
Rated 4 out of
5 by
Chellb10 from
Confusing order and communicationGreat product, but alot of miscommunication on the order. 1 email saying recieved, then packaged, then on its way then, oops not available any longer, then out for delivery then only part of the order came and in multiple packages.
Date published: 2023-04-14
Rated 4 out of
5 by
HootsMcB from
Simple, solid zipper pullThis zipper pull offers an easier-to-grab-quickly way of accessing the exterior pockets on a bag I made. Love the simple styling (feels nice, too). The only non-perfect thing about it is that I do wish the donut part of the pull was a little larger, maybe 20% or so. Still a vast improvement over the little standard pull on the acrylic zipper.
Date published: 2023-03-30
Rated 1 out of
5 by
Karen Matt from
Zipper pullThe round part of the clasp at the top of the pull broke right after I attached it to the zipper head. I was only able to pull the zipper one time.
Date published: 2022-12-02
Rated 4 out of
5 by
Lorraine from
Quick to replaceSo easy to replace using small pliers!!! I just wish they had more styles.