SHIPPING
Since this item ships directly from our supplier, Express Shipping isn’t an option. Customized items typically ship within 10 business days, you’ll receive an email with tracking information as soon as that happens! LEARN MORE
RETURNS
Customizable products are created on demand upon purchase, so we’ll be happy to replace or refund your customized order if it arrives flawed or damaged. In the rare case of that happening, please contact us and include your order number along with a photo of the issue for quick processing. We regret that customized products can’t be returned for any other reason, so we recommend ordering a sample of your fabric to make sure you love it before ordering larger quantities. For customized fabric, contact us at customer.service@joann.com. For AR Workshop DIY Customized Kits, contact us at hello@arworkshop.com. LEARN MORE
