Rated 1 out of
5
by
Frustrated from
Arrived broken. Could not return. Do not rely on Brother's warranty.
Here are the three main points:
1. The sewing machine came broken. I opened the box, plugged it in, it did not work.
2. Joann (or at least the Joann near me) refused to take a return. They state that they cannot accept a sewing machine back if the box has been opened. Even if it was only opened to determine that it was broken.
I didn't see this warning before purchasing, but I probably stupidly overlooked something and clicked off an agreement without reading. Please, if you're reading this review, don't follow me into the stupidity 😥
3. The repair cost $100, and Brother will not cover it. Brother kept telling me to return it even though I said Joann will not accept it and even though I said it came broken.
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❗CONCLUSION❗ Please don't buy this sewing machine from Joann.
Brother's warranty isn't reliable and there's a chance you will have to cough up another $100 in order to have a usable sewing machine because it came broken.
If you have to buy a Brother machine, buy it from somewhere else that has a return policy that isn't "if you opened the box, we won't take it back".
Date published: 2024-01-27
Rated 5 out of
5
by
MN1456 from
Great for beginners
Very user friendly for a beginner. I love this machine
Date published: 2024-01-11
Rated 2 out of
5
by
Judie from
more training is needed
staff didn't want to help me, didn't know the difference in the sewing machines
Date published: 2024-01-05
Rated 5 out of
5
by
Anonymous from
Brother Sewing Machine
Bought for my daughter and she loves it. Very easy to use.
Date published: 2023-12-04
Rated 5 out of
5
by
Rommy from
Great value, versatile and user friendly!
I purchased this sewing machine to make quilts and cushions for my toddler triplets’ room.
I loved how easy it was to set it up and to operate. I was able to begin working on my projects right away.
It has all the features other more expensive machines have at a fraction of the price.
Im happy with my purchase and definitely recommend.
Date published: 2023-11-10
Rated 1 out of
5
by
J3804 from
JUNK
This machine is a piece of junk. Don't buy this machine!!
Date published: 2023-11-05
Rated 1 out of
5
by
Jill from
Fail
Machine worked great for a couple hours, now the stitches are all messed up. I tried every adjustment and the seams are all falling apart. Super crappy.
Date published: 2023-11-03
Rated 5 out of
5
by
Gigi from
Easy Peasy
Very nice machine for my money. I just needed to replace an old machine. I sew for fun and lots of repairs for the grands and grown adult kids too.
Date published: 2023-11-02
Rated 5 out of
5
by
Rik Roche from
A bit intimidated?
Never used a sewing machine before so it's a little intimidating at first but I dove in and it's been 2 weeks and it's great! Very easy to pick up.
Date published: 2023-10-01
Rated 5 out of
5
by
Catherine Weyer from
Great machine for the senior seamstress, easy to move and use. Perfect for making those homade gifts.
Extremes nice, compact machine. Light weight for easy portability, has all the options you need to get the job done.
Date published: 2023-09-23
Rated 5 out of
5
by
Sandy from
M
I bought as a gift. The machine had a great choice of both regular and stretch stitches. Great price also.
Date published: 2023-09-15
Rated 5 out of
5
by
Anonymous from
Amazing machine!
I freaking love this machine! I’ve used singers before and they SUCK compared to my brother! The only issue I’ve had with it is that the needle becomes unthreaded very easily
Date published: 2023-09-01
Rated 5 out of
5
by
Debbie from
Great machine
Have been very happy with this machine. I only need the basics, so this is perfect for what I need. Going to be teaching some granddaughters how to sew and this is ideal for that. Simple to thread and operate.
Date published: 2023-09-01
Rated 5 out of
5
by
Katy from
Looking forward to being more creative
I researched Brother sewing machines and decided to try their product. This machine is not their most basic model but seems like a great value for the price. I originally went in to buy the machine one step down but I’m glad I went up to this model for the extra variety in stitches. I’m a beginner and it appears easy to set up and fairly intuitive. I wanted the LED light and it has this. It should be useful for my needs and hope to learn much more!
Date published: 2023-08-24
Rated 5 out of
5
by
Chantal from
Awesome little machine!
I had a Riccar machine for over 40 years, ended up not able to get parts, tried a Brother sewing machine, and have not regretted it since! Does the job and then some!
Date published: 2023-08-24
Rated 5 out of
5
by
Valencia from
Great for Beginners.
Great for beginners! As a “Never touched Sewing machine in my life” beginner. I picked this one up and have loved every bit of it. The included DVD was great to truly learn all the features. I have been trying different patterns and stitches and this has made it a breeze! I love the simplicity of this machine.
Date published: 2023-08-24
Rated 4 out of
5
by
CRYSTALKAT from
Good
My first sewing machine was a brother and I'm so happy to say that the quality of the machine hasn't changed. It was a good machine back in 1967 and it's a good machine in 2023.
Date published: 2023-06-26
Rated 5 out of
5
by
Melissa from
Great for beginners
This was the first sewing machine that I’ve ever bought and it has been the easiest to handle to learn to change in between stitches to load and unload I love it’s easiness it’s light and easy to store.
Date published: 2023-05-20
Rated 4 out of
5
by
JWFAN from
Nice low cost machine
I have made several garments. Machine has automatic button holer, needle threader and a few decorative stitches. Easy to use. Only drawback I have encountered is I haven’t seen a way to adjust presser foot pressure. Overall, for price paid, I am happy with the machine.
Date published: 2023-05-13
Rated 5 out of
5
by
R warren from
Sewing my heart out
Loving my new machine so far and excited to all my future projects.
Date published: 2023-03-03
Rated 4 out of
5
by
Cronnemara from
Generally great sewing machinr!
Terrific, simple machine with features I know I’ll use plus one I want to try: darning! I only have a problem with the needle threader. It’s not easy to use, easier to justthread myself.
Date published: 2023-02-26
Rated 5 out of
5
by
LeeLeeC from
Very nice machine
This sewing machine is very easy to use, has lots of bells and whistles (that i still need to learn). It's a great starter machine for anyone interestes in sewing. The auto needle threader isnt the easiest and takes time to figure out. Took me many tries to get it right. But overall, great buy.
Date published: 2023-02-07
Rated 5 out of
5
by
Ramona from
Happy Customer!
I love my Brother SM3701 sewing machine...I have have not had one problem with it! It has been easy to understand the steps in learning how to use it! An Amish friend gave me a little instruction along with a neighbor friend...that was so nice of them.
Date published: 2023-01-31
Rated 4 out of
5
by
Kathy from
Very good basic machine for general use
light and easy to handle, found it more difficult to get apparent stitch results even after reading manual and watching video. operation otherwise was quite good.
Date published: 2023-01-29
Rated 5 out of
5
by
Nicole from
Great for beginners!
This sewing machine is great for me as a beginner! I haven’t dived into all of the different stitches but the straight stitch has work magnificently for my small projects. Very easy to thread with great instructions from the manufacturer. I would definitely recommend
Date published: 2023-01-22
Rated 5 out of
5
by
Dana from
Amazing product for everyday sewing!
I bought this as a gift for my mom. I have a very similar, older model and she loves mine. She was so excited and has already began using it for all kinds of projects and mends. She loves the needle threader, the various settings, and the ability to do sleeves and leg holes so easily!
Date published: 2023-01-08
Rated 5 out of
5
by
Kim from NJ from
Great buy
In my opinion this machine is a great buy for the money.
Date published: 2023-01-08
Rated 5 out of
5
by
Carly from
Great for newbies
This is my first sewing machine. The instruction manual is really helpful and I'm slowly getting better! I would recomend it for beginners, especially because of the needle-threader and quick-set bobbin.
Date published: 2023-01-05
Rated 5 out of
5
by
Nattie4587 from
Great!
[This review was collected as part of a promotion.] Let's start off by saying I am a complete newbie at sewing and this machine made learning easy! It was easy to thread and get the hang of for use. I would highly recommend this machine to anyone wanted to learn how to sew!
Date published: 2023-01-05
Rated 5 out of
5
by
TMSK from
Great machine for newbie!
I learned how to sew years ago, and about a month ago, I finally picked it back up again with the purchase of this machine. I’ve been working with cottons, flannels, and minky. I’ve used several stitches and been very happy with how they turned out. I’ve done one project with a zipper and just bought a container of buttons, so we will see how that goes!
Date published: 2023-01-04