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SHIPPING
Most items typically ship within 1-3 business days, you'll receive an email with tracking information as soon as that happens! You can usually expect delivery within 6-10 business days, after you place your order, depending on destination. LEARN MORE
RETURNS
We want you to be completely satisfied, so we are happy to accept returns for most online purchases in-stores for free or by mail, minus a $7.95 shipping and handling fee. Sewing Machines (all brands) & Craft Tech Machines (all brands) require a $25 restocking fee if returned by the customer. For policy exclusions, including electronics, please review our RETURN POLICY.
Rated 1 out of
5 by
Milkmaid from
Don’t use for shippingThis was on sale and I bought it seal shipping boxes. I made up a stack of boxes the started filling them and the tape is separating from the boxes before there’s even anything in them. Also, when I put it on the tape gun, I keep pulling out too long a strip because it pulls off the tape wheel too easily. It’s making shipping take longer because I have to check every seam and readhere it.
Date published: 2024-02-05
Rated 1 out of
5 by
greenleaf32 from
No good.This product is no good. The guide tabs are too far from the blade, which means that the tape keeps falling away from the blade and having to be reset. I don't understand how anyone can like this product.
Date published: 2023-12-20
Rated 3 out of
5 by
JayJay from
Not intuitiveI've had this for years and still struggle with which way the roll of tape is supposed to face in the dispenser. I eventually figure it out and then forget by the time the next roll is needed. How about a video on scotch brand.com?
Date published: 2023-08-30
Rated 2 out of
5 by
cconway127 from
DisappointedEverytime I applied this to my package the tape lifted off and would not stick. Its advertised as a great shipping tape.
Date published: 2023-08-04
Rated 1 out of
5 by
Cherry1 from
Quality Control going down the tubes!I too have had strong faith is 3M products since that was pretty much the norm in our household since I was a child. I also use to work for a packaging company in Minnesota & I found they were extremally caring about how our packaging quality was. So I have been using their packaging tape for my shipments to customers for several years & this "sure start" is just horrible & doesn't stick to most cardboard boxes. I'm done as I don't have time to worry if my shipment is going to make it without loss.
I don't know where it is made, but I hope you look into your quality control before everyone stops buying your products.
Date published: 2023-04-02
Rated 5 out of
5 by
Lori from
No more fumbling for the end![This review was collected as part of a promotion.] What an improvement. I think we’re all used to online ordering. However, despite our best intentions some things still need to be returned. This tape starts easy even if I miss the end. It’s a one pass wonder. No more making multiple passes to seal up the packages. The dispenser has a nice sharp blade to cut the end. So glad to have received this free product in exchange for my review.
Date published: 2022-07-18
Rated 1 out of
5 by
Dee D from
Do not waste your moneyThis tape is easy to use as far as getting it off the spool but it DOESN'T stick to the box. I used this product and by the time I got to Fedex for shipping they made me re wrap and repackage because the tape would not stay attached to the package. I took the brand new roll and threw it away. Duct products work much better.
Date published: 2022-06-26
Rated 5 out of
5 by
LisaH from
Awesome Product[This review was collected as part of a promotion.] I have used several tape dispensers and this is by far the smoothest one I’ve ever used. The tape pulls out very smoothly. It doesn’t stick to itself as you are reeling it out. It also adheres to surfaces very well. There is a little tab to put the cut end on so that it doesn’t go back onto the roll where it’s impossible to get it started again. I highly recommend this tape and dispenser.