We Got This
because creativity should be uncomplicated
find a better price?
find a better price?
We’ll match it
Show us an identical, in-stock product advertised lower anywhere else in the last week, and we’ll match it!
have a return?
have a return?
No problem
Use your receipt for a full refund. If you don’t have a receipt, we’ll give you store credit.
want to skip the line?
want to skip the line?
Pick up curbside
Just order, wait for notification & come to your store for pick up.
want to save more?
want to save more?
Download our app
Get easy access to coupons, create a shopping list, and enjoy even more coupons & special offers with JOANN Smiles.
looking for ideas?
looking for ideas?
Check out our projects
We have tons of projects on our website and on our YouTube channel that teach and inspire in every creative direction.
want to learn?
want to learn?
Check out our resources
We have classes in-store & online, a comprehensive How-To Library, and video tutorials on YouTube.
need it in bulk?
need it in bulk?
We can get it
JOANN+ members get awesome discounts that are exclusive to bulk orders.
are you tax exempt?
are you tax exempt?
Get registered
Qualifying businesses & organizations are tax-free in-store & online.
have more questions?
call or text us
call or text us
Monday - Friday 9a -6p EST
330-735-6576
330-735-6576
email us
email us
use our online form
use our online form
Use our online form
to contact customer service.
to contact customer service.
visit our help center
visit our help center
Explore our help center
for quick answers to your questions.
for quick answers to your questions.