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SHIPPING
Most items typically ship within 1-3 business days, you'll receive an email with tracking information as soon as that happens! You can usually expect delivery within 6-10 business days, after you place your order, depending on destination. LEARN MORE
RETURNS
We want you to be completely satisfied, so we are happy to accept returns for most online purchases in-stores for free or by mail, minus a $7.95 shipping and handling fee. Sewing Machines (all brands) & Craft Tech Machines (all brands) require a $25 restocking fee if returned by the customer. For policy exclusions, including electronics, please review our RETURN POLICY.
Rated 1 out of
5 by
Christine from
Platinum Lever BackLately the product quality is total crap!! I have had to go through the hassle of returning MANY of the platinum over the past year!
Please fix this ASAP!
Date published: 2024-02-23
Rated 1 out of
5 by
Lori M from
Not easy to use. Doesn’t open easilyDon’t buy these. They were stiff and hard to open. I have used this brand and their products are great. Not sure if I got a bum pair but wouldn’t recommend based on this.
Date published: 2023-06-15
Rated 1 out of
5 by
Christine from
Used to be a good quality product!These used to be high quality but since switching to under the “Hildie and Jo” branding they are CRAP. I have had to return 8/10 pairs because they don’t open up.
Date published: 2023-01-22
Rated 5 out of
5 by
Winter462 from
Very comfortable to wearI always buy these lever backs. I love that they don’t bother me like post earrings and that I have no allergy issues like I get with other brands.
Date published: 2022-05-13
Rated 5 out of
5 by
Amy A from
Actual platinum!Actual platinum! Perfect for my super sensitive ears