International Returns Policy
Please note, at this time, JOANN is unable to offer order replacements or exchanges for international orders.
Visit our online Returns portal to get started and follow these simple steps to complete your return:
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1. Go to the ESW Returns Portal and the item(s) you wish to return. You will need your order number and email address
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2. Package your return item(s). Print your return label and affix to the outside of your package.
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3. Return your item(s) using the carrier or your choice. The return address will be provided in the Returns Portal
You are responsible for return shipping costs. Return shipping costs vary by location. We recommend checking with local carriers regarding return shipping options.