We salute our military
SAVE 15%
WITH JOANN MILITARY REWARDS
ON YOUR TOTAL PURCHASE EVERY DAY!

View eligibility requirements on enrollment page.
Digital discount card valid in-store & online. Excludes Clearance & Doorbusters. More exclusions apply.

frequently asked questions

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Who Qualifies?

Current or veterans honorably discharged from the US Army, US Navy, US Air Force, US Marine Corps, US Coast Guard, Reserves or the National Guards and their spouse and/or or dependent children.

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What are the benefits of using JOANN Smiles?

JOANN Smiles members reap the benefits with personalized coupons & offers, bonus discount days, birthday rewards, & special surprises

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How do I sign up for the program?

JOANN App: Download the JOANN app and create or log in to your existing app. Select the "More" icon located in the lower right corner of the app. Select "Rewards Programs". Select "Military" and follow the on-screen instructions. Online: Visit JOANN.com/military to enroll. Create or log in to your existing JOANN account and follow the on-screen instructions.In Store: Present your photo identification and your military documentation to the sales associate. Please note: If you do not have a JOANN account, you can only use your discount in store with your photo identification and your military documentation.

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I've signed up, now what?

It's time to go shopping! Shop directly from your app and enter your promo code in your mobile checkout. Log in online at joann.com and enter your military discount promo code at checkout. Shop in store and scan your military barcode at checkout.

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Where can I find my in store barcode?

Go to the Rewards Programs section in your app and select military. Select GO TO MY Card to access your military discount barcode.

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Where can I find my online promo code?

Go to the Rewards Programs section in your app and select military. Select GO TO MY Card to access your military promo code.

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Can I still use other JOANN coupons in store?

Yes you can use this discount with other JOANN coupons.

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Can I use more than one promotion code per order?

No. At this time you are able to use one coupon or promotion code per order on joann.com®.

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I forgot to scan my card, can I still get the discount?

Unfortunately, we cannot retroactively provide a discount on a purchase made without the discount card.

+- Can my family use my discount card?

Yes, if there is a time where someone will be shopping on your behalf and presents your Rewards card, we will provide the discount and the donation.

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I still have questions, who can I contact?

If you weren't able to find the answer to your question, please contact customer.service@joann.com so someone can help you.