Rated 1 out of
5
by
Larry from
Pittiful nonexistent customer service
I ordered this last month on the 19th, still have not received. worse yet cannot get any information from customer service, nor is there a way to cancel the order. Buyer beware of anything coming from Joan's. The worst customer service I have ever encountered. I should have went to Amazon.
Date published: 2024-01-04
Rated 4 out of
5
by
Betty from
Free Arm Feature
I bought the Janome because of the free arm feature. I had to sew hoops covered with fabric and this machine was perfect. I raised the foot as high as it was made to go and slipped the covered hoops right in. I like the fact that the arm doesn’t have a platform under it or I would not have been able to sew my project. The stitches were perfect. I like everything about the machine except one thing. The pressure foot is made of plastic and that being a major part, I wish it could have been made out of a good metal. I have an Elna serger and I have 2 plastic levers that broke. I do not abuse my machines, because they cost a lot of money. Overall, I’m satisfied with the machine’s performance.
Date published: 2023-12-20
Rated 5 out of
5
by
Mel R from
Seeing machine
Grrat price for the quality, our daughters first sewing machine.
Date published: 2023-12-16
Rated 5 out of
5
by
DeAnna from
Omg gorgeous!!!
Wonderful little steal when in desperate need and others are in the shop! And the color is to die for. It’s janome need i say more? She’s perfect
Date published: 2023-12-16
Rated 5 out of
5
by
Elizabeth from
GREAT machine!!
Cute and easy to use, great accessories and I had it up and sewing same day as getting it (after not using a machine in 15 years!) there are tons of helpful YouTube videos from Janome to help you get started and use the machine. There is also an automatic light above the needle that turns on when you turn the machine on. Highly recommend!
Date published: 2023-12-15
Rated 1 out of
5
by
based from
12 days after order placed & still hasn’t shipped
Placed order 11/30. It’s 12/13 and it’s still “processing.” Not a clue when it will ship. And not allowed to cancel or get my money back according to the AI “employee”, so I can’t buy in store or elsewhere without being out of pocket double the expense. Was to be a Christmas gift. Not anymore it looks like. Thanks, Joann. And they don’t take calls anymore it appears - email only “due to volume”. Wonder why? Because your customer service is horrendous.
Date published: 2023-12-13
Rated 5 out of
5
by
Debbie from
Janome sewing machine
Great sewing machine for the price. Very easy to use. Lightweight
Date published: 2023-12-04
Rated 4 out of
5
by
Sunshine from
I’m giving it as a gift
But the reason I choose this brand is because we have a dealer close by if she needs anything!
Date published: 2023-11-24
Rated 5 out of
5
by
DebT from
Great sewing machine!
I bought this sewing machine for my 14 year old granddaughter. This sewing machine is quiet and easy to use. Love it!
Date published: 2023-11-17
Rated 5 out of
5
by
Joanne from
Perfect stitches
I’ve only played with it so far, but all the stitches are perfect! It’s heavy enough to feel substantial yet light enough to easily carry around.
Date published: 2023-10-27
Rated 5 out of
5
by
Niemah Lorraine from
Great starter machine
It is a great starter machine easy to follow.
Date published: 2023-10-25
Rated 5 out of
5
by
PR Cantu from
Janome backup
I love the Janome brand. Needed a light weight machine for retreats.
Date published: 2023-10-20
Rated 5 out of
5
by
Kathleen the Sewist from
Love the Janome Sewing Machine
I bought the Janome sewing machine for my 11 year old granddaughter and spent several days showing her how to use it. It’s a fantastic sewing machine for the price! If my sewing machine becomes to heavy for me to lift, I might switch it out for the Janome.
Date published: 2023-10-12
Rated 5 out of
5
by
Evelyn from
Adorable machine for new sewer or light duty
I bought this machine for a friend who is learning to sew. It has all the basic functions someone would need for just about any sewing. You could even quilt with this. The owner’s manual was easy to read and the illustrations were perfect. I had no trouble winding a bobbin and threading the machine. The tension was set correctly - no adjustments needed. It was easy to find the stitches and change from straight to zig zag and back. My only worry is the white printing on pale green. The lack of contrast could be difficult to read in low light or for people with eyesight issues. Overall, it’s a great machine for the price.
Date published: 2023-09-29
Rated 5 out of
5
by
Kelly G from
Sewing machine beginner
Absolutely love my new machine. Easy to use for a beginner!
Date published: 2023-09-29
Rated 5 out of
5
by
Victoria from
Pretty machine
The sewing machine worked perfectly straight out of the box. This is my first time using a Janome. I've only ever used Singer. I bought this beauty to replace my Singer sewing machine that had irreparable damage. I'm glad I chose this one!
Date published: 2023-09-23
Rated 5 out of
5
by
Sue D from
My new Janome machine is exactly what this grandma needed!!
I haven’t actively sewn for years but my 7 and 8 year old granddaughters wanted grandma to help them make ‘things’. I actually put my tired 50 year old sewing machine in the dumpster (with thanks for it’s many years of service) and bought this Janome. The little girls picked out material and fabric markers and we made darling kitty pillows!! This machine is just what I needed; basic, easy to learn, sturdy, and smooth stitching. It has rejuvenated my excitement for sewing!! Glad I have a JoAnn nearby. Nice employee gave me some pointers.
Date published: 2023-09-16
Rated 5 out of
5
by
Gina of FW from
Be Courageous and Adventurous
Been sewing for over 30 years and I was skeptical to change brands. I love this machine! Wish I would’ve tried it long ago. Thank you to the employee for the recommendation.
Date published: 2023-09-08
Rated 5 out of
5
by
Shirley from
Sewing with a good machine.
I love my Janome machine. It's light weight, sews very nice,and its easy to thread. I'm very happy
with my purchase.
Date published: 2023-07-30
Rated 5 out of
5
by
Connie M from
Great beginner machine.
Great beginner machine. The manufacturer has lots of videos to help you learn about the machine. It’s a great price but still has many metal parts so it is more durable. I am very happy with my purchase and would definitely recommend it to others.
Date published: 2023-07-06
Rated 1 out of
5
by
Bob27 from
Not easy at all
Nothing like other sewing machines I’ve experienced. Incredibly difficult to setup and mostly done with screws and other tools not included in the box.
Date published: 2023-07-02
Rated 2 out of
5
by
Daimelys from
So far not impressed, this is the second time I've used machine. Tried to see through an thin blanket and needle broke and it started to smell like smoke. For small fixtures this is perfect but nothing more
Date published: 2023-05-28
Rated 5 out of
5
by
Hnb2 from
Great machine
Easy to use. Like that there are letters to dial that coordinate with the stitch. Mu daughter loves the color.
Date published: 2023-05-27
Rated 5 out of
5
by
Grandma Lovey from
Perfect lightweight machine for a beginner or an expert.
This little machine is fun to sew with. Yes, it’s simple, but perfect for traveling since it’s so lightweight. I have a fancy machine, but needed one I could take on trips, including a plane. This little gem fits the bill. I’ve completed piecing a 78”x78” quilt on it and I’m very pleased with the tension and stitches. Next stop will be across country to make an Elizabethan ball gown for my daughter for a fundraiser ball.
Date published: 2023-05-27
Rated 5 out of
5
by
EdlynnCA from
Perfect for beginners and those on a budget
Perfect little machine for beginners. All features are straight forward and the included booklet is easy to understand. I had no problem spooling bobbins, threading the machine, and getting started on my projects. The power cord is a good length and the pedal has good length too. Much like driving a car, practice makes perfect and getting the hang of the sensitivity of the pedal is the only real learning curve in my opinion. Highly recommend for those wanting a budget friendly machine with just the basics.
Date published: 2023-05-09
Rated 5 out of
5
by
SissyPip from
Easy machine for new sewers
I am a newbie to sewing and I was very frightened of touching the machine. I have only used it once, but I look forward to ewing many items for home and crafts, This machine made the process easy.
Date published: 2023-05-07
Rated 4 out of
5
by
mrssmith from
It's my favorite color
I sold my higher-end Janome sewing machine at our garage sale, thinking I wouldn't need one for a while, until after we move and settle into a new home. Our plans changed, and we are renting while we do our house-hunting. I needed to make curtains!! I bought the Arctic Crystal because it was inexpensive, lightweight, and simple to use. It's a good machine, but I do miss the thread cutter behind the presser foot, it's annoying to have to grab a pair of snippers at the end of each seam. I also miss the built-in cover, but overall, it's a nice machine that I hope will last a long time.
Date published: 2023-04-14
Rated 5 out of
5
by
Omnisew from
EZ to use!
Easy to use and looks great in a crafting room! Great first sewing machine!
Date published: 2023-04-14
Rated 5 out of
5
by
Wanda Cardona from
Easy Peezy
I love this machine it’s lightweight, and easy to use.
Date published: 2023-03-30
Rated 5 out of
5
by
Selena from
I love my Janome!
I love my new Janome Sewing Machine! I have already made reusable paper towels for my family and this machine is very heavy duty! This Janome product was recommended to me by 3 associates and even random strangers inside Joanns! I love how the video instructions made it so user friendly and easy to get to know my machine and how to troubleshoot issues.
Date published: 2023-02-03