JOANN RETURN POLICY

Got Questions?

All purchases made in-store or on JOANN.com are Final Sale and cannot be returned for a refund or store credit. 

Please note, all service fees are non-refundable in any circumstance. We apologize for the inconvenience.We reserve the right to research the original purchase, and to limit or decline refunds. Lost or damaged merchandise return cards or gift cards are not replaceable. Gift cards and store credit / merchandise return cards are not redeemable for cash, unless required by state law.