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SHIPPING
Most items typically ship within 1-3 business days, you'll receive an email with tracking information as soon as that happens! You can usually expect delivery within 6-10 business days, after you place your order, depending on destination. LEARN MORE
RETURNS
We want you to be completely satisfied, so we are happy to accept returns for most online purchases in-stores for free or by mail, minus a $7.95 shipping and handling fee. Sewing Machines (all brands) & Craft Tech Machines (all brands) require a $25 restocking fee if returned by the customer. For policy exclusions, including electronics, please review our RETURN POLICY.
Rated 5 out of
5 by
KimJ from
Amazing!I was hesitant because of the mixed reviews, but decided to take a chance since my daughter’s backpack zipper broke. I measured the zipper teeth width to figure out the size I needed and ran to JoAnn’s and got the the medium. Followed the directions and the zipper was fixed in a couple minutes. So easy and the zipper slider feels so much more sturdy. It does have a thumbscrew on the slider, but I don’t mind. Great product and I’ll definitely purchase again if needed!
Date published: 2022-09-15
Rated 1 out of
5 by
Lorrie from
Not at all happyPackage had been opened and then taped and stapled. Missing most of the items.
Date published: 2020-12-10
Rated 1 out of
5 by
Anonymous from
Universal Zipper RepairIt did not work at all. I bought two sets and neither worked on the pillow sham I was trying to repair.
Date published: 2020-09-01
Rated 1 out of
5 by
Mark from
NOT FIX-A-ZIPThe picture is not the product that was shipped. No zipper parts.......
Date published: 2020-05-28
Rated 2 out of
5 by
Carol from
Doesn't work!!I bought the kit to repair an almost brand new pair of pants that the zipper broke off of. The kit didn't work!!
Date published: 2020-04-29
Rated 1 out of
5 by
LGdeen from
did not workDoes not work for what I need it for..Wanted to repair zipper on sports bra but doesn’t fit
Date published: 2019-09-09
Rated 5 out of
5 by
Kate from
It worked!This is for the FixnZip medium size. The directions are fairly straightforward, watching the video was helpful. but they don't tell you how to attach the pulls (there are 2 included). [Maybe everyone but me knows how to do that? but..give a monkey a hammer.. ] I had the zipper fixed in about one minute. Excellent.
Date published: 2018-07-29
Rated 5 out of
5 by
RickS47 from
Super repair kitThe zipper tab broke on my sons lunch bag. I fixed it with the Universal Zipper Repair Kit and it is like new again. I bought this product based on other reviews that I read before I purchased it and I am glad I did. It really works well.